This Shipping Policy applies to all orders shipped to the following countries and regions across our supported delivery networks:
Australia, Canada, the United Kingdom, and the United States.
Order Processing and General Guidelines
Orders are usually processed within 1–7 business days before shipment.
Orders are not processed or shipped on Saturdays, Sundays, or U.S. public holidays.
All delivery times are estimates based on business days and do not include delays caused by customs clearance, peak shipping periods, severe weather, or other unforeseen logistics issues.
Once your order has shipped, you will receive a confirmation email with tracking information so you can track your shipment.
Shipping Methods, Costs, and Delivery Times
All prices are listed in U.S. dollars. The following terms apply to orders shipped to all supported countries and regions listed above:
| Shipping Method | Cost | Eligibility | Estimated Transit Time |
|---|---|---|---|
| UPS/DH Standard Shipping | $6.99 | Order subtotal of $0.00–$40.00 | 12–21 business days |
| Free Air Shipping | $0.00 | Order subtotal of $40.00–$120.00 | 12–21 business days |
Notes
- The free shipping threshold applies to the order subtotal, excluding taxes and shipping fees. Discount codes may affect eligibility for free shipping.
- Orders over $40.00 qualify for free expedited air shipping.
- Deliveries to remote areas or islands within the supported locations may take an additional 2–5 business days, depending on local logistics partners.
Product Availability and Shipping Schedule
In-Stock Items
In-stock items will be shipped within 7 business days after your order is confirmed.
Out-of-Stock and Pre-Order Items
Delivery times for out-of-stock and pre-order items depend on product availability. Once the items are back in stock, they will be shipped within 7 business days.
If your order includes both in-stock and out-of-stock items, we will usually ship all items together. If you would prefer separate shipments, please contact us before your order ships. Additional shipping charges may apply.
Additional Shipping and Return Terms
Unless otherwise stated, customs duties, import taxes, customs clearance fees, and any other applicable charges are the recipient’s responsibility.
If a package is returned because of an incorrect shipping address, failed delivery, or rejection by customs, the customer will be responsible for the cost of reshipping.
Additional return policy information: All product returns require prior formal approval from our customer support team. The official return address will only be provided after your return request has been reviewed and approved. Returns without prior approval will not be accepted or processed.
Once your order has shipped, we will send tracking information to your registered email address. You can track your package on the carrier’s website using the tracking number provided.
If you have any questions about our shipping destinations, delivery times, order status, or return process, please contact our customer support team.
Company Information
Company Name: BUOJIAXIANG SAS
Address: 24 RUE DE CLICHY, PARIS, ILE DE FRANCE, 75009